Frequently Asked Questions

To be eligible for settlement benefits, you must submit your Claim Form by November 18, 2020. Claims submitted after this date may not be eligible for compensation and will need special approval from the Court(s) prior to any distribution being made.

All persons and entities, excluding certain persons associated with the Defendants, who acquired securities of THE STARS GROUP INC. between March 31, 2014 to March 22, 2016 (collectively, the “Class” or “Class Members”).

Please visit www.amayasecuritiessettlementcanada.com/portal and click on the “Register Here” blue button. Enter in all your contact information and press “Save”. A password will be sent to your inbox. Please check your junk/spam folder, as it occasionally lands there.

If you are using a work email address, it is commonly found that the password email will not arrive due to security settings. Please do not register again. If you do not see your password after 20 minutes, please send a message using the form on the Contact page of this website.

Once logged into the portal, please click on “Claim Form Instructions” found at the top of the claims administration portal.

Please note: you do not need to make a new registration for each member of your immediate household. Spouses/children are welcome to create a “New Claim Form” for their loved ones if they have permission from them to file on behalf. All qualified Claim Forms eligible for a Distribution payment will be made to the Claimant Name entered when the Claim Form is created.

In order to complete the Claim Form, you will need to upload supporting documentation showing the dates you purchased/acquired your securities within the Class Period (between March 31, 2014 and March 22, 2016) as well as the dates you sold/disposed of your securities. If you did not dispose of your securities, and you still hold them, please upload supporting documentation showing you still hold your shares.

Supporting documentation can be any of the following:

• Trade Receipts
• Investment Statements
• Trade summary produced by the Financial Institution
• Screen captures of your online financial portfolio*
  • These images must be clear and show information indicating they belong to the Claimant (Name, account number, etc…)
  • These images must also clearly state the date it was taken if being used for confirmation of holding.

If you find that you need assistance with completing the Claim Form, please contact Trilogy Class Action Services, and we will be happy to help you with your Claim Form.

When a Claimant first registers in the claims administration portal under the “Individual Investor” option, your first Claim Form is automatically populated for you. The system marks all Claim Form statuses initially as “Pending”.

Once a Claimant completes the Calculations and uploads supporting documentation and presses “Save” on the Claim Form, the Claimant’s status will change to “Claim Filed” within 24-48 hours.

Each Claim Form will stay in the “Claim Filed” status until one of Trilogy Class Action Services’s Claims Administrators is able to complete the Adjudication of the Claim Form.

During the Adjudication process, the Claims Administrator will verify the following:

• Calculations were completed in the correct section of the Claim Form;
• Calculations were completed using accurate numbers (ie, per share figures and not total net amount paid);
• Verify all supporting documentation has been received (please see question Do I Need Any Supporting Documentation for further explanation regarding supporting documentation);
• Confirm that only securities that were acquired within the Class Period and held until after March 22, 2016 were included in the calculations
• Correct any minor calculation errors/inclusion of unqualified securities.
  • Please note: if LIFO is not followed and there are many securities that were disposed of prior to March 22, 2016 included in the calculations, the Claim Form will be deemed Deficient, and will require the Claimant to recalculate paying special attention to LIFO.
• Once Adjudication has been completed, the Claim Form status will be updated to one of the following:
  • Approved – Claim Form is deemed to be complete and nothing further is required
  • Amended – Claim Form calculation section had a minor correction completed by the Claims Administrator (calculation error, section placement error, did not use LIFO, inputted the entire net amount paid instead of calculating the per share price paid/received). This is also deemed to be complete and nothing further is required;
  • Deficient – Claim Form is missing one of the following requirements:
    • No calculations were completed in the Claim Form
    • LIFO was not used in the calculations and was confirmed on more than two (2) supporting documentation transactions (this makes the adjustment required to be more than “minor” and thus, the Claimant is required to complete the correction)
    • Missing supporting documentation showing the date the security was purchased/acquired within the Class Period
    • Missing supporting documentation showing the date the security was sold/disposed of
    • If the security was not disposed of, missing supporting documentation showing the security is still held at the time of Claim Form submission
    • Supporting documentation can be in the form of monthly statement, trade confirmation/receipt or screen images that also display information confirming the image was taking from the Claimant’s financial institution.
    • Claimant will receive an email explaining what exactly is missing or needing to be rectified and will be given thirty (30) days to correct the deficiency.
  • Rejected – Claim Form was deemed to be unqualified for one of the following reasons:
    • Securities were sold within the Class Period
    • Securities were purchased/acquired outside the Class Period
    • Deficiency was not rectified within the thirty (30) days allotted
    • Claim Form and supporting documentation confirmed a Capital Gain was made on the securities included in the Claim Form
  • Withdrawn – Claim Form was deemed to be withdrawn for the following reasons:
    • Claim Form was made in error by either Trilogy Class Action Services while assisting the Claimant or by the Claimant when initially entering the Claim Form
    • While assisting the Claimant with the completion of the Claim Form, Claimant recognizes that the securities are not qualified, and thus requests to be withdrawn from the Class Action
  • Unqualified – Claim Forms deemed to be unqualified may first be listed with this status, as Trilogy Class Action Services Project Manager reviews the supporting documents to verify consistent findings, prior to a Rejection Determination notice being sent via email. Trilogy is dedicated to providing accuracy and deem this to be a vital step to ensure a Rejection status has been confirmed by both a Claims Administrator team member and the Project Manager